Privacy Policy

Elite Movers (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you provide through our website, forms, phone calls, and text messaging communications.

This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices regarding your information.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

• Name
• Phone number
• Email address
• Moving addresses
• Service details
• Inventory details
• Preferred move date
• Any other information you submit through our website, quote forms, text messages, email, or phone calls

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

• Provide estimates and moving service information
• Schedule moves and communicate about appointments
• Send reminders, updates, and customer support messages
• Respond to questions and service requests
• Improve our website, services, and customer experience
• Maintain internal records
• Comply with legal obligations
• Send text messages when you have consented to receive them

3. Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from us, you consent to receive conversational, informational, and customer care text messages from Elite Movers. These messages may include:

• Quote follow-ups
• Booking confirmations
• Appointment reminders
• Dispatch or arrival updates
• Service-related communications
• Customer support messages

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us using the contact information listed below.

4. Sharing of Information

We do not sell your personal information.

We may share your information only as needed with service providers or vendors who help us operate our business, such as website hosting, CRM systems, scheduling tools, payment processors, and communication platforms.

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve site performance, understand visitor behavior, and enhance user experience. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is guaranteed to be completely secure.

7. Your Choices

You may:

• Request access to the personal information we have about you
• Request that we update or correct your information
• Request that we delete your information, subject to legal or operational retention requirements
• Opt out of text messages by replying STOP
• Opt out of certain emails by following unsubscribe instructions, when applicable

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those outside websites.

9. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Elite Movers
1316 Fairfax Street #105
Eau Claire, Wisconsin 54701
715.233.8002
scheduling@elitemovers.com
https://elitemovers.com/